Yes, the customer is responsible to pay for shipping the product back to us for a return.
Yes. While we provide free shipping to you for applicable orders and are happy to provide a 60-day money-back guarantee, we do ask that you cover the cost to ship your product(s) back to us using any service you like. We recommend that you use a traceable shipping method, in case there is any issue with the shipping carrier.
If you have any questions, please call us at 800-590-3564 or email us at firstname.lastname@example.org and provide your name and order number, and one of our customer service representatives will